Scott Gildner’s objective is to provide high quality advice and service based on three core values: experience, value, and trust. You can be assured of receiving creative, practical counsel based on real-life experience and deep expertise - all at an exceptional value relative to other consulting options. Scott’s services are available to both buy-side clients and sell-side providers.

Purchasers of Outsourcing Services

For organizations considering outsourcing, or seeking to renew or reinvigorate an existing relationship, Scott can facilitate any aspect of the decision-making process across the spectrum of human resources functions. His consulting services include the following:

Strategic Services

  • Developing and evaluating HR administration delivery strategic alternatives
  • Identifying and selecting service providers for:
    • HR functions (workforce administration, benefits, recruiting, expatriate, etc.)
    • Professional services (actuarial and/or consulting services)
  • Supporting contract negotiations
  • Benchmarking fees and contractual terms

Vendor Management Services

  • Evaluating the effectiveness of existing programs
  • Optimizing the design and management of service levels and KPI’s
  • Coaching and counseling vendor management teams to improve effectiveness
  • Remediating problematic relationships

Service Providers and Law Firms

For service providers, Scott has proven to be an effective partner for many organizations as they seek to expand into new markets, refine their value proposition, or identify corporate development opportunities. His consulting services fall into three general areas: Strategic Services, Confidential Remediation Services, and Expert Witness Services, as described below:

Strategic Services

  • Evaluating HR administration delivery strategy
  • Improving value propositions
  • Refining target markets or go-to-market strategies
  • Identifying potential alternative market channels
  • Establishing strategic alliance delivery alternatives
  • Identifying and evaluating merger & acquisition candidates

Confidential Remediation Services

  • Mediating confidential or sensitive disputes with clients
  • Coaching service delivery teams to improve client relations

Expert Witness Services

  • Support arbitration, mediation, or legal proceedings by providing expert guidance related to disputes between clients and services providers or service providers and class-action lawsuits by participants

Contact us today if you have questions or would like more information.

Functions Supported

Scott’s experience spans a wide variety of functional areas in Human Resources. The following is a list of some of the functional areas which he has helped clients source in the marketplace:

  • HRO (Human Resources Outsourcing)
    • Workforce administration
    • Employee and manager self service
    • Call center services
  • Defined contribution and 401k administration
  • Defined benefit administration
    • Trust and custody administration
    • Pension payroll administration
  • Health and welfare benefits administration
    • COBRA and FSA administration
    • Claims adjudication
    • Integrated disability administration
  • TBO (Total Benefits Outsourcing)
  • Actuarial and consulting services
  • Payroll administration
    • Timekeeping and labor scheduling
  • Expatriate administration
  • Global mobility administration
  • RPO (Recruitment Process Outsourcing)
    • Recruiting and staffing
    • Temporary and contingent workforce administration
  • Leave administration
  • Learning administration
Gildner Consulting LLC of Scottsdale, AZ is a leader in Human Resources Benefits Outsourcing consulting services,providing valuable advisory services to many companies across the USA which result in a reduction of costs associated with implementation of employee benefits.